In-Store
The easiest way for you to return goods is to visit any of our stores, taking your proof of purchase with you.
Full-priced products can be returned for a refund within 30 days of purchase (100 days for Explore More members).
For Sale/clearance products, the return must be made within 14 days of purchase. For in-store purchases, a credit note will be issued to use against a future purchase.
Products purchased in our Outlet stores are final and non-returnable. We do not accept returns for change of mind or unwanted items.
Credit notes are valid for 6 months from the date of issue.