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In-Store

The easiest way for you to return goods is to visit any of our stores, taking your proof of purchase with you.

Full-priced products can be returned for a refund within 30 days of purchase (100 days for Explore More members).

For Sale/clearance products, the return must be made within 14 days of purchase. For in-store purchases, a credit note will be issued to use against a future purchase.

Products purchased in our Outlet stores are final and non-returnable. We do not accept returns for change of mind or unwanted items.

Credit notes are valid for 6 months from the date of issue.

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