The easiest way for you to return goods is to visit any of our stores, taking your proof of purchase with you.

Full-priced products can be returned for refund within 30 days of purchase (100 days for Explore More members).

For Sale/clearance products, the return must be made within 14 days of purchase. For in-store purchases, a credit note will be issued to use against a future purchase.

Products purchased in our Outlet stores are final and non-returnable. We do not accept returns for change of mind or unwanted items.

Credit notes are valid for 6 months from date of issue.

All store returns are at the manager's discretion, and the item must be in a new and unused condition. 

Premium electronics that were purchased online should be returned to our Head Office to be processed. Please see our High Value Electronics Delivery & Returns policy for further information.