You can now return items easily with Collect+ from over 6,500 locations from just £4.60. Just follow these easy steps:
- Complete the returns details on your delivery note and place inside the parcel
- Visit here to download and print your collect+ label.
- Attach the label to the outside of your parcel, ensuring the original label is covered
- Drop your parcel off at any of the 6,500 points offering the Collect+ service. Keep your returns receipt so that you can track your parcel online
Please note that Collect+ can only accept parcels under 10kg in weight and within the dimensions 60 x 50 x 50cm.
Due to the current circumstances surrounding lockdown, all customer orders have been extended to 100 days for returns.
Please note we no longer offer exchanges if an item is returned to Head Office. Your order would be refunded and you will need to place a new order online.