Products may vary slightly from their pictures. The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colours of the products. Your products may vary slightly from the images.
Sizes, weights, capacities, dimensions and measurements are approximate only. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site are approximate only and subject to change and are provided to us by the manufacturers of the products in question.
Product packaging may vary. The packaging of the products may vary from that shown on images on our website.
Making sure you order the correct size. Your are responsible for taking any measurements and ensuring that those measurements are correct. Please refer to the product information on each product page for details about size and measurements, and if you have any questions please contact us in one of the ways mentioned in Information About Us.
Minimum Age Requirements & Age Restricted Items
Minimum age requirements. We do not accept orders from persons under the age of 16. By placing an order with us, you confirm that you are at least 16 years old.
Certain Products on our website can only be purchased if you satisfy the legal age requirement for that product (“Restricted Products”). We are not allowed by law to supply these Restricted Products to you if you do not satisfy these age requirements. If you are underage, please do not attempt to order these Restricted Products through our website. These Restricted Products are clearly labelled as such on the website and include, but are not limited to:
- Any knives or bladed item;
- Gas cylinders;
- Lighting fluids.
If you purchase any of these Restricted Products via our website you will only be able to collect them in person at one of our stores. We reserve the right to undertake identity and age checks at the point of collection and, if not satisfied as to your age, we reserve the right to refuse to allow you to collect the goods in question. In this situation, we will cancel your order and we will not charge your debit card or credit card for the goods in question. If you paid by PayPal you will be refunded.
Certain DVDs that we sell are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. The relevant classifications are 12 and 15. The classification reflects the content of the DVD and you are therefore required to confirm that you are 16 years of age or over. We reserve the right to carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are the required age, we will cancel your order and will not charge your debit card or credit card for the DVD(s) in question.