How can we help?

Search our knowledge base for instant answers to common questions

My Own Courier

You will need to log into your account to announce the return via our returns portal, and select own courier as your method of return. 

We will not apply a charge if you return your items via your own courier. Please be advised that your chosen courier will charge you for postage

We are unable to accept any liability for items returned via your own courier, so please ensure that your parcel is adequately insured and that you retain proof of postage.

Returns must be sent to:

Cotswold Outdoor Group

c/o DHL Supply Chain
DHL Supply Chain
Logistics Park
Cross Point
Unit 8 Richardson Way
Coventry
CV2 2TA
United Kingdom

Please write your order number clearly on a note inside the parcel, or on the packaging itself. 

Did this article answer your question?

Can't find the answer?